Refund policy

Return Policy

At Lilop, we are committed to providing high-quality products. Due to the nature of our products, we do not accept returns or exchanges on supplements once they have been delivered.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the product
- Photos of the packaging

We will review each case and, when appropriate, provide a replacement or another suitable solution. Approved replacements or refunds are issued to your original payment method.

Cancellations & modifications

If your order has not yet been processed or shipped, you may contact us as soon as possible to request a cancellation. We cannot guarantee modifications or cancellations once an order has been processed.

Contact

If you have any questions regarding your order, please contact our customer support team and we will be happy to assist you.
Email: Lilopprollc@gmail.com
Phone: +1 (408) 824-2866